Refund Policy
Refund/Cancellation Policy
Because you are paying for digital services, you must request a refund or cancellation within 14 days of joining any of our site memberships. You should expect to receive your refund within four weeks of requesting a refund, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We’ll notify you via e-mail of your refund once we’ve received and processed the refund.
Once you have been refunded, your profile on any site in our network of sites will be deleted along with any data that has been inputted.
Customer acknowledges that the amount of the fee for the service is based on Customer’s agreement to pay the fee for the entire Initial Term, or Renewal Term, as applicable. In the event Walker Media Solutions LLC terminates the Agreement for Customer’s breach of the Agreement, or Customer terminates the service other than in accordance with the agreement entered for Walker Media Solutions LLC, the unpaid fees for each billing cycle remaining in the Initial Term or then-current Renewal Term, as applicable, are due on the business day following termination of the Agreement. Customer also acknowledges that a minimum of 7 days cancellation notice or downgrade of current package prior to the following renewal term must be given in writing to Walker Media Solutions LLC or the Customer will be responsible for full payment of the following term. The cancellation request will be subject to the following guidelines:
- Cancellation request must be submitted to the billing department
- Cancellation request must be submitted from the main email address on file with SalonMarketingNetwork.com (Walker Media Solutions LLC)
- Cancellation request must contain the main username plan you wish to cancel
Contact Information
Walker Media Solutions LLC
3552 Lighthouse Way
Conyers, GA 30013
770.543.9696
404.806.8129
Email Us
